system buyer's check list

Control unit ("KSU")

The central brain that connects everything together. Make sure you pick one that has enough capacity for the lines and phones you need now, and can handle what you're likely to need a few years from now. Some systems are expandable, so you can get started at a modest cost, and add capacity later.

Expansion modules

To add more lines and phones to the control unit.

Accessories

To add features like music on hold, paging and door intercom.

Phones

You might get the same model for everyone, but most of our customers buy a variety. Pick the features needed for a specific person, location or job function. Watch your budget, watch out for jealousy, and don't forget display phones for everyone who needs to see Caller ID.

DSS/BLF panels

Usually used by the office receptionist, they show the status of the phones in the system and allow fast intercom calls and transfers. Probably not needed unless you have more than about 15 phones.

Headsets

So people who need their hands for typing or other job functions can easily talk while they work. Consider cordless headsets for people who need to roam while on the phone, and to minimize desk-top tangles.

Special-purpose phones

Cordlesses, conference room speakerphones, single-line phones, etc.

Voice Processing System

For voicemail, automated attendant, and more.

Uninterruptible Power Supply ("UPS")

To keep the system going during a power failure.

Surge protectors

To keep your system from being damaged by high voltage coming in on the power line or phone lines. We have phone line protectors for two to 25 lines.

Wire

Usually 4-pair, category 3 or 5. Figure 50 - 75 feet per phone for a typical office or home.

Phone jacks

Different types for wall-mounted and desk-top phones, and lots of varieties in each category, including multi-port models. Don't forget jacks for the source of dialtone. If you buy a phone system from us, we'll give you a free jack with each phone (flush, surface, or wall -- NOT stainless steel or "keystone" inserts.

Punchdown block(s) or patch panels

To connect the wires from your phone jacks, to the control unit.

Software

For programming, backup, and special purposes like call accounting.

Small stuff

Staples, drive rings, wire ties, junction boxes and jack brackets, wire splicers, modular plugs, etc., etc. etc.


Tools & test equipment

Drill, staple gun, punch-down tool, tone generator, tone probe, butt set, wire stripper, plug crimper, wire cutter, long-nose pliers, screw drivers.

Programming cable or cables

To program your phone system and voice processor from a PC.