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- VoIP
You can have new DSX IP phones
on-premise in a managed network or
off-site in a remote office. Compliant
third-party SIP phones, soft phones, and
Analog Terminal Adapters are also
supported.
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- Line Scheduling
Use intuitive and easy to understand
Line Scheduling to set up how you want
the system to handle incoming calls.
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- Department Groups
The 30 Department Groups replace the
separate Ring Groups and UCD Groups,
providing more group capacity and
flexibility. Each Department Group can
have a unique name to help keep track of
programming.
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- Built-In Recordable
Message-On-Hold
You can record your own Message-On-Hold
or download a professionally recorded
one from the DSX System Administrator.
This capability was previously only
available with IntraMail.
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- Default Numbering Plan
Changes
To make it easier to correlate ports and
extension numbers, extension numbers are
renumbered from 301-428 and group
numbers are 601-630.
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- Password Reset
The system password can now be reset. A
Password Reset Key can be purchased by
providing the Password Reset Code shown
in the DSX System Administrator.
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- Intercom Queue Button
Any phone can have an Intercom Queue
Button. If the user is busy on a call,
any new Intercom call will cause the
button to flash.
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- Hold and Park Programmable
Recall Cycles
You can set how many times a call will
retry the extension that initially
placed it on Hold or in Park Orbit. The
call can divert after a set number or
keep retrying continuously.
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- PRI Calling Party number
The extension outbound PRI Calling Party
Number option is expanded from four to
18 digits, allowing the system to send a
unique 10-digit telephone number for
each extension.
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- DID Translation Name
A DID call can optionally display a
unique name programming into the DID
Translation Table for each entry. This
makes it easier for the user to tell the
nature of the call.
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- Wireless Headset Adapter (WHA)
Provides full integration with
Plantronics wireless headsets. Provides
the same capability as the Plantronics
HL-10 Handset Lifter.
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- Cascading Message
Notification (IntraMail Pro)
Cascading Message Notification will call
an extension user at up to five preset
destinations to let them know a new
voice mail message has arrived. Requires
IntraMail Pro.
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- Find Me/Follow Me (IntraMail
Pro)
Find Me/Follow Me helps an Automated
Attendant caller locate an extension
user who is not at their desk. Requires
IntraMail Pro.
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- Email Integration Name (IntraMail
Pro)
When a voice message is left by an
outside caller (with Caller ID
provided), the email shows the Caller ID
number and
name.
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- Security Code Option
A subscriber can choose to make their
Security Code required for all logons or
just remote logons.
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- Multilingual Voice Prompts
IntraMail voice prompts are now
available in three languages: English,
Spanish, and French.
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- Dedicated UCD Group
IntraMail has a dedicated UCD Group,
using master number 700, that is not
part of the pool of Department Groups.
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- User Level Programming
User Level Programming has an extensive
facelift and functional overhaul, making
it more intuitive and easier to use.
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- Directory Dialing Search
Quickly search through the directory for
the co-worker or Speed Dial number you
want to call.
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- Hot Dial Pad
An extension user can dial a call
without first lifting the handset or
pressing any keys.
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- Caller ID Manual Callback
You are no longer required to program
tables for Caller ID callback. The
Caller ID Callback number can now be
selected by the extension user.
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- Caller Timer without a Key
Now you can enable the Call Timer
without having a separate Call Timer
Feature Key.
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- Park Orbit Recall Pickup
An extension user has additional options
on when they can pick up a parked call:
while it is parked and while it is
recalling.
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- VoIP Gateway Ports
The VoIP Gateway comes standard with a
4-port license. It can be upgraded in
4-port increments.
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- IntraMail Ports
The number of IntraMail and IntraMail
Pro ports can now be upgraded in 2-port
and 4-port increments.
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- IntraMail to intraMail Pro
Standard IntraMail can now be upgraded
to IntraMaiil Pro.
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