NEC DSX FAQs

Can I upgrade from DS2000 to DSX-80/160?
.	Yes you can, but there are certain restrictions. Read more before upgrading

How do I turn on Caller ID?
	For "normal" loop start lines, In 3121-01: Caller ID Type, enter 1. Read the Caller ID feature in the DSX Software Manual for more.

I can see unanswered calls in my Caller ID log, but why can't I call them back?
	You must assign a Caller ID callback (return call) route.

How do I back up the site programming (database)?
	You can backup your site database to a CompactFlash Card. Read more to learn how.

What do I need to update my system software?
	You need a CompactFlash Card and the software update file. Read more to learn how.

How do I change my telephone's ringing?
	You can control which calls ring your phone as well as the sound of your ringing. Read more.

What is required to make the IntraMail Automated Attendant answer outside calls?
	For each line that the Automated Attendant should answer, enter 700 in 3112-01: Direct Termination in the Day and 3112-04: Direct Termination at Night. See Basic IntraMail Setup for more.

How can the IntraMail Automated Attendant answer calls only at night?
	For each line that the Automated Attendant should answer only at night, in 3112-04: Direct Termination at Night enter 700. Leave 3112-01: Direct Termination in the Day at it's default setting (Key Ring). See Basic IntraMail Setup for more.

Tell me more about the Built-In IntraMail Automated Attendant.
	The Built-In Automated Attendant provides built-in call answering capability when IntraMail is not installed. Read more.

Can I upgrade from the Built-In Automated Attendant to IntraMail?
	Yes you can. Read more.

How do I change the Automated Attendant Greeting?
	To change the Automated Attendant Greeting, you rerecord the Instruction Menu Message for the active Call Routing Mailbox. Read more.